ProMRO by Clients First was developed because we saw a gap in the industry options for our customers. MRO aviation and heavy equipment companies have several things in common, but they also have specific customer and industry requirements. We recognize that the complexity of a large equipment and aviation repair extends beyond the quoting and invoicing process. We have worked with MRO organizations since 2003 and have developed solutions specific to this industry. However, we further extend the software capabilities as needed for individual company’s business requirements.
We understand the complexity involved in the aviation and equipment, turbines, large gas and electric motors, pumps and heavy machinery industry: FAA requirements, serial tracking, tracking labor, expenses, inventory, customer service management, accurate quoting, and more. Our goal is to provide as much automation as possible, improve profitability and productivity within your MRO business.
ProMRO by Clients First is available in three editions: ProMRO for Dynamics 365 Finance and Supply Chain for the Enterprise MRO and ProMRO for Acumatica Cloud ERP and Dynamics 365 Business Central for the Small to Mid-Sized MRO. Our experience working with Maintenance, Repair and Overhaul (MRO) companies, the Clients First team helps many different sized companies with different business requirements.
All three solutions can handle complex to simple MRO operational requirements, and multiple lines of business, however there are differences which we can discuss with you when you are ready to contact us.
Global, multi-company large enterprises need a solution such as Dynamics 365 Finance and Supply Chain (Operations) to meet their complex business requirements. Our customers often have different ERP solutions at the corporate level.
Small to mid-sized MRO organizations need solutions that meet their complex customer requirements, but are easy to implement and use. Many of our customers have moved from QuickBooks to ProMRO.
ProMRO for Acumatica and Dynamics 365 can be deployed your way; as software as a service or on your choice of cloud hosting partners. We will help you determine the best deployment for your organization. The price is the same regardless of your deployment choice. This is important because some aviation MROs have government compliance requirements that must be met within a government cloud or on premise.
Clients First has provided Sulzer with 10+ years of global implementations and support of our Dynamics AX 2009 and EPM (Extended Project Module) for our Services division which provides repair services for all types of turbomachinery, pumps, motors, and generators. They are now going through the same process and rolling out Dynamics 365 Finance and Supply Chain with EPM365 (now named ProMRO). Clients First is our trusted Dynamics 365 partner and understands how to design and implement the software specifically for our complex customer project and MRO needs.
Glenn Doerksen, P.E.
President Electro Mechanical Services
With ProMRO, we now have a powerful, highly efficient MRO application that can grow with us,” says Wire. “Anyone deploying it in aviation can gain a similar competitive edge.
Vice President, Information Technology
STS Aviation Group